Policies

Site Use Policy...
General: Story-TimeToy & Educational (hereafter abbreviated to Story-Time) believes that the information furnished in or from this site is accurate and reliable and has been prepared with care. No responsibility, however, can be accepted for any consequences arising out of the use of this material, including direct, indirect, special or consequential damages. There are no warranties extended or granted by any information or material provided herein.
You should be careful to ensure that the use of the material, product and/or information from or obtained through this site complies with the laws, rules and regulations and the jurisdictions with respect to which it is used.
This site contains links to other sites. Story-Time is not responsible for the privacy practices or the content of such websites.
Restricted access to the full site: Story-Time is a wholesaler. Accordingly, This site for retailers and education organisations and institutions only. Partial access is available to the general public, and particularly for potential customers. Full access to pricing and ordering is only acquired through a username and password system. To gain access to prices and the ordering system, you must apply for customer status. You can do that here, or contact us for the form to be sent to you.
Copyrights and trademarks: All material on this site is © 2004 Story-Time all rights reserved. No reproduction of this site, or any part thereof, is permissible without consent from Story-Time. Some photographs are the rightful property of the manufacturer.
Any other trade names, brands and logos referenced in this site are the brand, logo service mark, trademark, or registered trademark of the respective manufacturer or supplier.
Change of policies: The information contained in the site is subject to change without notice. So also may the terms and conditions for the use of this site and other policies.

Privacy Policy...
Collection of information: Story-Time uses information provided by users of this site for the purpose for which the user subscribes. We may, however, use user-provided information to assist us with statistical information for the purpose of providing better customer service.
Cookies: To process orders and to ensure good service, this site makes use of cookies.
Security: Forms used on this site are sent via a SSL secure socket, which meants that private information and orders cannot be read by any third party.
Use of customer information:Story-Time does not pass on customer information to third parties without permission. The only time information may be provided without request, is for the purpose of providing the customer with the service, or products requested.

Credit: First orders are strictly Pro-Forma (prepayment). Credit may be arranged by completing an approved application form which offers credit for 30 days from date of invoice. Credit is withdrawn if the credit terms are exceeded.
Payment: At this stage we do not take online payments. This has been a deliberate choice on our part. Payment can be made by cheque, credit card, or direct deposit. Our direct deposit details are :
BSB: 032-379Account 137808Minimum Orders: The minimum order is $150. This helps to keep the cost of freight economical for you.
Cost of freight: Freight is charged at cost. There is a small handling fee included. We try to use the most economical and efficient service to you. Currently our freight providers within Australia are Startrack and Fastway.
Back Orders: Sometimes stock is not immediately available. These items will not be charged to you but will appear on your invoice as a Back Order. Back Orders are generally only sent after consultation with the customer. Cost of freight may be charged on some back orders.
Returns: If you are unhappy with the product because the product is faulty, please let us know and we will arrange a return. Returns must be advised within 7 days of receipt of the goods.